Privacy Policy

Who we are

Nikonekti (“we”, “us”) operates a transport and logistics platform in the United Republic of Tanzania. We are the data controller for the personal data described in this policy and are registered (or registering) with the Personal Data Protection Commission (PDPC) under the Personal Data Protection Act, 2022.

What we collect

• Contact details: name, phone number, email address
• Identity documents for drivers and vehicle owners (licence, national ID, vehicle registration)
• Trip data: pickup and destination locations, routes, timestamps, fares
• Payment records: amounts, mobile money references (never your PIN)
• Device data: app version, device type, push notification token

Why we collect it

• To provide and improve transport services and match you with drivers
• To verify driver and vehicle-owner identity for safety
• To process payments and generate earnings statements
• To meet legal obligations (LATRA, TRA, law enforcement requests made lawfully)
• To send service notifications by SMS and push; marketing only with your consent

Where your data lives

Your data is stored on our servers and protected with encryption in transit and encrypted backups. Trip GPS history is retained for 12 months, then archived. Financial records are retained as required by Tanzanian tax law.

Your rights

Under the Personal Data Protection Act 2022 you may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. Contact us at privacy@nikonekti.com. You may also lodge a complaint with the PDPC.

Sharing

We share data only with: drivers/customers as needed to complete a trip (first name, phone, location), payment providers to process transactions, and authorities where the law requires it. We never sell personal data.