Your information
Privacy Policy
Last updated: June 2026 · draft pending legal review
Who we are
Nikonekti (“we”, “us”) operates a transport and logistics platform in the United Republic of Tanzania. We are the data controller for the personal data described in this policy and are registered (or registering) with the Personal Data Protection Commission (PDPC) under the Personal Data Protection Act, 2022.
What we collect
- Contact details: name, phone number, email address
- Identity documents for drivers and vehicle owners (licence, national ID, vehicle registration)
- Trip data: pickup and destination locations, routes, timestamps, fares
- Payment records: amounts, mobile money references (never your PIN)
- Device data: app version, device type, push notification token
Why we collect it
- To provide and improve transport services and match you with drivers
- To verify driver and vehicle-owner identity for safety
- To process payments and generate earnings statements
- To meet legal obligations (LATRA, TRA, law enforcement requests made lawfully)
- To send service notifications by SMS and push; marketing only with your consent
Where your data lives
Your data is stored on our servers and protected with encryption in transit and encrypted backups. Trip GPS history is retained for 12 months, then archived. Financial records are retained as required by Tanzanian tax law.
Your rights
Under the Personal Data Protection Act 2022 you may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. Contact us at privacy@nikonekti.com. You may also lodge a complaint with the PDPC.
Sharing
We share data only with: drivers/customers as needed to complete a trip (first name, phone, location), payment providers to process transactions, and authorities where the law requires it. We never sell personal data.